Heraklion Airport Transfer Guide

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Introduction

Welcome to Heraklion International Airport "Nikos Kazantzakis" (HER), the primary gateway to the beautiful island of Crete. This guide provides you with all the essential information for a smooth and stress-free arrival and transfer experience. Whether you're heading to the city center or exploring the island's stunning coastline, we've got you covered.

Airport Overview

Full Name: Heraklion International Airport "Nikos Kazantzakis"

IATA Code: HER

City: Heraklion

Country: Greece

Terminals: 1

Passenger Traffic: Nearly 8 million passengers annually

Distance to City Center: 5 km (3.1 miles)

Terminal Layout & Airlines

Heraklion International Airport has a single terminal building that handles both arrivals and departures. It serves as a hub for Bluebird Airways and Sky Express, and hosts over 40 airlines, especially during the tourist season.

Arrivals & Meet Your Driver

Upon arrival, passengers disembark onto the tarmac and are guided to the terminal. After passing through passport control (for non-Schengen arrivals) and collecting luggage, you will enter the public arrivals hall. This area is relatively small and can be crowded. Pre-booked drivers will be waiting in the arrivals hall, typically holding a sign with the passenger's name. The meeting point is located just after the customs area, near the main exit.

Taxi & Rideshare

The taxi rank is located just outside the arrivals hall. A taxi to Heraklion city center costs approximately €20. Rideshare services like Uber are not currently available at the airport.

Public Transport

A public bus service connects the airport to the city of Heraklion. The bus stop is located just outside the arrivals hall. The journey to the city center takes approximately 20-30 minutes, and a one-way ticket costs around €2. Buses run frequently, especially during the summer months.

Car Rental

Several major car rental companies have desks in the arrivals hall, including Hertz, Avis, Sixt, Enterprise, and Budget. It is recommended to book in advance, especially during the peak season.

Airport Facilities

WiFi: Free WiFi is available.

Lounges: A lounge is available in the check-in area.

Currency Exchange: Available.

Luggage Storage: Available.

SIM Cards: You can purchase a local SIM card at the airport. There is a Vodafone stand near the far left exit of the arrivals hall. Other providers like Cosmote are also available in the city.

Parking Information

Heraklion Airport offers both short-stay and long-stay parking options located directly outside the terminal building. The official airport parking is situated just 50 meters from the arrivals terminal. While convenient, parking space is limited and can fill up quickly, especially during the summer. Daily rates start from approximately €15, but it is advisable to check for the latest prices and availability, especially for long-term parking.

Top Destinations & Drive Times

Layover Tips

With a layover of 5 hours or more, you could consider a quick trip to Heraklion city center, which is only a 15-20 minute drive away. You could explore the Venetian Harbor, visit the Koules Fortress, or enjoy a coffee in the old town. However, be sure to allow ample time to return to the airport and go through security.

Dining & Shopping

The airport has a duty-free shop, several small shops, two full-service restaurants, and a few cafes and snack bars.

Accessibility

Heraklion Airport provides services for passengers with reduced mobility. It is advisable to request assistance from your airline at least 48 hours before your flight. Wheelchair-accessible taxis are also available for transfers.

FAQs

1. How far is Heraklion Airport from the city center?

The airport is located about 5 kilometers (3.1 miles) east of Heraklion city center, and the drive takes approximately 15-20 minutes.

2. Is there free WiFi at the airport?

Yes, free WiFi is available throughout the airport.

3. Can I buy a SIM card at the airport?

Yes, you can purchase a SIM card from providers like Vodafone at a stand in the arrivals hall.

4. What are the transport options to get to the city?

You can take a taxi from the rank outside the arrivals hall (around €20), or use the public bus service (around €2).

5. Are there luggage storage facilities?

Yes, luggage storage services are available at the airport.

6. What is the best way to meet my pre-booked driver?

Your driver will be waiting for you in the arrivals hall, just after the customs area, holding a sign with your name on it.

7. How early should I arrive for my departure?

It is generally recommended to arrive at least 2 hours before your flight, especially during the busy summer season.

8. Are there many food options at the airport?

The airport has two full-service restaurants, as well as several cafes and snack bars.

9. Is the airport accessible for passengers with reduced mobility?

Yes, the airport provides assistance for passengers with reduced mobility. It is best to arrange this with your airline in advance.

10. Is Uber available at Heraklion Airport?

No, rideshare apps like Uber are not currently operating at the airport.